Quality

As an IT, Engineering, and management consulting firm, ITegrity is committed to meeting or exceeding the highest standards of the Federal Government.

The International Organization for Standardization (ISO) has designated us as 9001:2015, ISO/IEC 20000-1:2011, and ISO/IEC 27001:2013 certified. ITegrity has also been appraised at Level 3 of the CMMI Institute’s Capability Maturity Model Integration (CMMI)® for Development and Services.

ISO 9001:2015

ISO 9001:2015 is defined as the international standard that specifies requirements for a quality management system (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements

ISO/IEC 20000

ISO/IEC 20000 is the international best practice standard specifically for IT Service Management (ITSM). It describes an integrated set of management processes which form a service management system for the effective delivery of services to the business and its customers.

ISO 27001

ISO 27001 is a globally recognized standard that focuses on the protection of sensitive information gathered from customers that an organization collects, stores, transmits, or processes. It governs the establishment and certification of an Information Security Management Systems (ISMS).

CMMI Level 3 Development

CMMI Level 3 for Development is achieved when an organization successfully completes a SCAMPI A appraisal, which verifies that the organization is operating at Level 3. This means that organization’s engineering processes are defined for process areas such as Decision Analysis and Resolution, Integrated Project Management, Organizational Process Definition, Organizational Training, etc.

CMMI Level 3 Services

CMMI Level 3 for Services is achieved when an organization successfully completes a SCAMPI A appraisal, which verifies that the organization is operating at Level 3. This means that organization’s engineering processes are defined for process areas such as Decision Analysis and Resolution, Integrated Project Management, Organizational Process Definition, Organizational Training, etc.

These important certification recognizes ITegrity as a Quality Management System devoted to client satisfaction and ITegrity’s commitment to best practices, standards, process, and service delivery. Our projects emphasize:

  • Leadership
  • Meeting statutory and regulatory requirements (e.g. FIPS, FISMA, NIST, DHS, OMB)
  • Providing quality assurance and quality control (QA/QC) in all projects
  • Reducing paperwork and bureaucracy
  • Championing communication
  • Engaging in both resource management and process management
  • Using evidence-based decisions
  • Engaging in risk assessment and risk management in projects – and clearly communicating risk to our clients
  • Using repeatable processes
  • Incorporating continuous improvement

We value ethics, transparency, quality, and trust above all else.

Our Clients

Some of the clients we have had the privilege to serve.

NOAA
General Services Administration
NWS
USDC
USDA